Want to write great promotional emails for your readers or customers, but not sure where to start? Try studying the promotional email examples sent by professionals and adapting their techniques.
In this guide, we’ll look at five categories of great promotional email examples, and then show you the takeaways you’ll need to craft spellbinding emails your audience will love.
1. Emails That Establish Positive Relationships
Congratulations! Your just got a new email subscriber. Now it’s time to establish a relationship with them.
And what is every great relationship built on? Trust. This should be one of your main goals when crafting your promotional emails.
Here at OptinMonster, we work hard to establish positive relationships with subscribers right from the very beginning:
When you first sign up to OptinMonster’s newsletter, you receive a welcome email from “Syed from OptinMonster,” our co-founder.
Using Syed’s first name adds a personal touch to the email that helps it sound less like it comes from an entity and more like it comes from a colleague. The tone of the email further supports this feeling by being cordial yet professional, as if it’s coming from a knowledgeable friend who is interested in helping you.
Before diving into business, Syed takes time to personally thank the reader for subscribing, using phrases like “join us” and “welcome to the family” to establish this is not just a newsletter, but something bigger. And now, as a subscriber, the reader has become part of it.
This welcome email example does a great job of introducing Syed’s brand and laying down strong groundwork for a relationship with the reader, but he takes it one step further by promising his reader helpful premium content as a “thank you” for signing up for emails:
In the above screenshot, Syed promises three future gifts for his reader. And over the next three days, he delivers on them.
Keeping this promise helps to establish trust and shows Syed’s readers what they’re getting from the relationship right from the start.
First impressions are important, so it’s important your first email doesn’t put off your potential customers.
Here are a few ways you can write a stellar email similar to OptinMonster’s:
- Using your personal name, if it’s appropriate for your particular company, can add a personal touch to your emails
- Thank your reader for their time
- Set expectations and stick to them
- Make promises and follow up
- Offer value to your customer early and often, showing the benefit they can expect to receive from this new relationship
And speaking of which…
2. Emails That Offer Readers Something of Value
Offering your audience something that will be valuable to them does a few things:
- Catches and holds their attention
- Endears them to your brand
- Encourages them to purchase/interact with your products, services, or website
Since you have a product, service, or content you’ve painstakingly created for them, offering your readers something of value should be easy to achieve. Simply offer discounts on your merchandise or services, or promote some of your great content.
These next two emails do this really well:
If you’ve got great content, flaunt it. That’s what List25 does.
Your email newsletter is a great opportunity for you to keep your readers up-to-date on with the content you’re producing. Provide a highlight reel and explain how these posts can help your readers.
Of course, nothing entices readers more than getting a great deal.
Offering your audience a valuable discount has the power to convert unsure readers into faithful customers. In the example above, Walgreens speaks to the bargain hunter in each of us by offering a 20% coupon.
Here are a few things you can do to your promotional emails to make them more valuable for your reader:
- Don’t simply try to sell; instead, share free content you’ve produced
- Explain how your content will benefit your reader by solving a need
- Offer your reader valuable coupons or discounts
3. Emails That Capture The Audience’s Attention
You have a limited number of characters to catch your reader’s attention and convince them to open your email, so make them count!
Just because your audience has already shown interest in what you have to say by subscribing to your list, you can’t become complacent. With each new email you send, you need to recapture their attention and entice them to stay engaged with you.
There are a few ways you can do this. In this example from Social Media Examiner, the problem the email promises to remedy can be found in the subject: improving the reader’s Facebook reach.
Whether you’re selling a product, a service, or a blog post, titling your emails to address a specific need of your audience is a great way to grab their attention and convince them what’s inside your email is worth their time.
The subject gives just enough information to pique the audience’s interest without giving away the whole story. If the reader wants to find out how to say goodbye to their lackluster Facebook reach, they’re going to have to open the email.
If you’re offering your customer something valuable, highlighting the value in your email’s subject is a great way to get people to zero in on your email and pick it out of the dozens of other promotions they receive every day.
Another good example of a captivating subject is the Walgreens email we saw earlier:
By using compelling phrasing like “Today Only,” Walgreens creates a sense of urgency and entices their readers to open their email right away or risk losing out on the deal. Walgreens knows how easily non-urgent “to-do” items can slip through the cracks and be forgotten, so they craft their subjects to encourage swift action.
If your business relies on website traffic to generate sales, getting subscribers to merely open your emails is only half the battle. You need to get them to click the link in your email and visit your website.
Jon Morrow takes a “less is more” approach to accomplish this task.
The subject of his email simply announces the publication of a new blog post. And once a reader opens the email…
…they see a wall of white space.
Jon teases the problem the blog post will seek to resolve, and then he offers a link to click.
There are no images, no distracting commentary, and no fluff. He doesn’t want anything distracting the reader from the task at hand: clicking that link.
Some takeaway points that you can use to increase your chances of readers opening your emails:
- Present a problem the email seeks to solve
- Make the subject short and impactful
- Lead with the value you are offering your reader
- Use urgent language
- Concisely state the value of your content in the subject
- Avoid fluff
4. Emails That Know Its Audience
Depending on what you’re promoting, your audience will expect different things from your emails.
It’s important to have a clear goal in mind for what sort of image you want to present, so that you can make sure it is clearly coming across in your emails.
Here are two effective, yet very different, promotional emails finely tuned to their respective audiences:
The one from Bath and Body Works stands in stark contrast to the one from OptinMonster; however, they are both incredibly effective for their particular audience.
Bath and Body Works has bright colors, pretty pictures, and bold text. The company sells pretty, luxurious items with attractive packaging, and their emails reflect their customer’s desire for those types of products.
OptinMonster by contrast is speaking to a different audience expecting professionalism and a business-savvy company they can trust. The company puts its best foot forward with simple, clean, text-heavy design that gets to the point.
It’s important to ask yourself what you want your audience to feel and think when they think of your brand.
If you want to create a feeling of luxury and opulence, images that support that kind of indulgence should be present in your email. If you want to create a feeling of professionalism and reliability, a more scaled back, simple, clean concept may be the best fit.
But whatever method you choose, make sure you are consistent with your delivery.
This will require a clear concept of what your company stands for and what kind of image you want to create. Though each email is different, every Bath and Body Works and OptinMonster email maintains a consistent vibe.
Their customers know what to expect from email to email.
What have we learned through the differences between these two emails? Here are some take home points that can help you create an email that meshes well with your audience:
- Have a strong concept of the image you want to present for your company
- Know that just because something works for one company, doesn’t mean it will work for yours
- Guide your promotional email decisions by what you’ve established are the expectations for your brand
- Be consistent so you don’t alienate your audience
5. Emails That Are Easy to Read
Many readers skim emails looking for interesting and relevant information.
If your email is difficult to read, disorganized, or doesn’t compel them to read further, your email is dead on arrival.
IKEA’s email is easy to skim.
It uses clear images, different colored text, and bold titles to break up sections.
The main messages the company wants to get across are there front and center: the purpose of the promotion, the sale they’re advertising, and the prices they believe their customers want to see. Additional information is in smaller print in case the customer is interested in reading more information.
What is given in the email is enough to pique the reader’s interest, while still leaving much to be explored on the company’s website. Call-to-action buttons instruct the reader to click through for more information.
Here are a few ways that you can learn from IKEA and make your own emails more compelling:
- Make emails easy to skim
- Make sure the points you most want to drive home are emphasized so they stand out from the rest of the email
- Break emails up with pictures, specific sections, or paragraph breaks to keep the email looking clean and easy to manage
- Tempt your viewer to click through by keeping some information on your site and not in the email
- Make your call-to-action links and buttons clear and easy to find
6. Bonus Takeaways
We’re not done just yet.
Here are four additional tips you should consider before writing your next email.
Use Links, Not Attachments
If you have more to say than you have room in your email, avoid including attachments. Instead, mimic Syed in his OptinMonster welcome email and include a link to your website.
Proofreading is Vital
This may seem obvious, but it bears mentioning: triple check your emails for spelling and grammar errors before sending them out. No matter your business, presenting yourself as professional and competent is important.
There’s something eye catching about seeing your own name, so using your reader’s name in your email’s subject can help you get more clicks. However, use this tip with caution as it’s often used by spammers.
Don’t Mislead Your Readers
Your goal of establishing trust should outweigh your goal of creating a catchy title. A misleading subject may lead to more clicks in the short term, but if you’re not delivering on your promises you’ll ruin the positive relationships you worked so hard to establish.
Now you know the techniques successful businesses and marketers use in their promotional emails. But before you run off to write your next email masterpiece, we want to hear from you.
Leave a comment below and tell us the best promotional email you’ve ever received (and what made it so great).