Live Chat Best Practices: How to Streamline Customer Service

We’ve all been there before, sitting on the line with some company’s customer service department. We call, we wait, and we hear the same message over and over again: “Your call is very important to us. Please stay on the line.” An hour later and you’re still waiting to speak with someone while your dinner ... Continue Reading →

Best Time to Post on Social Media for the Highest Engagement

Are you getting less engagement and fewer conversions than you’d like from your social media posts? It might be as simple as posting at the wrong time for your followers. In this article, you’ll learn the best time to post on social media based on research from Oberlo, Hootsuite, Later and more. When you’re done, ... Continue Reading →

In The Best Light: Your Guide To Personal Branding

When you think of the brand Nike, what comes to mind? If you’re like most people, it’s probably the famous swoosh logo and the tagline “just do it.” But the last thing that pops in your head is the name of Nike’s creator, Phil Knight. In fact, most people probably couldn’t even identify Phil Knight: ... Continue Reading →

eCommerce Best Practices: Set up Your Business for Success

Today we’ll be reviewing a few eCommerce best practices to make sure you are setting up your online store for success! More specifically, we’ll be looking at three areas of your business that you should audit: Website performance Marketing plan Conversion strategy By the end of this article, you’ll see just how easy it can ... Continue Reading →

Mastering Google Search Console: Everything You Need to Know

Remember taking tests in high school? You’d study all week, make flashcards, and have endless highlights in your textbook. Test day would arrive, and you’d get to class feeling prepared but still nervous. And then you’d get the good news: “Today’s test is open-book.” You could now take the test knowing all the answers were ... Continue Reading →