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How to Connect OptinMonster with Ontraport

How to Connect OptinMonster with Ontraport

OptinMonster offers seamless integration with Ontraport email marketing service. Connecting OptinMonster to your Ontraport email list is very easy.

In this article, you will learn how to connect OptinMonster with your Ontraport account.

Before you start, this integration is available with a Pro and higher subscription.
All subscription plans can add custom forms using the Form Embed block.

As a best practice, we recommend you also connect your campaigns to Monster Leads as a backup.

Connect Ontraport

When you create a campaign in OptinMonster that you intend to collect leads with you’ll want to integrate with one or more services to send those leads to.

To send leads to Ontraport, follow these steps:

  1. Before you start, you’ll need an Ontraport API App ID and API Key. You can generate and copy an App ID and API Key from your Ontraport account following this guide.
  2. Navigate to the Integrations view in the campaign builder, search for and select Ontraport.
    Select Ontraport to integrate with OptinMonster.
  3. Enter an Ontraport Account Name (*internal use only), the Ontraport App ID, and Ontraport API Key in the appropriate fields, then select the Connect to Ontraport button.
    Connect OptinMonster with Ontraport.
    *The Ontraport Account Name can be anything that helps you identify the specific integration within OptinMonster. It’s possible to add more than one Ontraport integration to your account and this is an easy way to differentiate between them when assigning integrations to individual campaigns.
  4. Required: Once the Ontraport integration has been connected select the Ontraport Tag you wish to assign to leads from the Provider Tags field.
    Select the Tag to assign leads to in Ontraport.
  5. Optional: You can also assign Follow-Up Sequences if any are available for the Tag you’ve selected in the previous step.
    Ontraport Optional settings in OptinMonster.
  6. When you’re finished, Save your campaign.

Add Extra Fields

This integration supports Field Mapping, so you can easily add radio buttons, phone fields, text areas, number fields, lists, and more!

Before you begin using Field Mapping with Ontraport, please consider the following:

  • The following custom fields are reserved in Ontraport and cannot be mapped to:
    • objectID
    • firstname (use the Name field to send data to this field)
    • lastname (the Name field will automatically populate this field when more than one name is entered)
    • email (use the Email field to send data to this field)
    • office_phone (use the Phone field to send data to this Field)
    • lead_source
    • l_lead_source
    • use_utm_names
    • coupon_code (the Coupon Code won when creating a Gamified spin-to-win campaign)
    • coupon_label (the Coupon Label when creating a Gamified spin-to-win campaign)
    • privacy_consent (when using the Privacy Consent checkbox)
  • Automatically created custom fields are added as text fields in Ontraport. This can be avoided by manually creating your custom fields in Ontraport before mapping to them in OptinMonster.
  • You can manage your custom fields in Ontraport following this guide.

Email Automations

To send emails automatically to new leads you’ll want to configure email automations within your Ontraport account.

The following guides from Ontraport may be helpful to get started:

Testing

We strongly recommend you test the optin form before publishing your campaign to ensure it is working as you expect.

Before you begin, please be aware of the following details when testing Ontraport integrations:

  • Previously submitted or already subscribed leads may be treated differently by Ontraport than new leads. For this reason, we recommend using a completely unique email address each time you test submit your campaign’s form. You can use a free tool like TempMail.io or learn how to create unlimited unique email addresses from a single Gmail account.
  • If the lead is captured in Ontraport but you do not receive any automated emails it indicates the integration from OptinMonster to Ontraport is correct, and the issue is with the automated email configuration. Ontraport controls email automation exclusively. If you require assistance in troubleshooting email automations we recommend reaching out to Ontraport support directly.

Get started testing with the Live Site Inspector tool explained in our guide on how to test an OptinMonster campaign.

Spin-a-Wheel Support

If you are configuring a Gamified spin-to-win campaign, spin-a-wheel support is not available at this time to send the coupon data to Ontraport.

FAQs

Can I assign leads to more than one Tag?

Yes! See our Lead Sharing guide to accomplish this.

How do I configure single or double opt-in?

See our guide on single vs. double opt-in.

Is it possible for me to add a phone field to my campaign?

Yes! You can add a phone field. Learn how to capture phone numbers with OptinMonster.


If you’re serious about jumpstarting your website business growth, then get started with OptinMonster today!

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Troubleshooting

The campaign is capturing leads but shows 0 conversions in analytics.

Confirm that conversion tracking is turned on for the submit button in your campaign. See our guide on How to Enable Conversion Tracking.


Still stuck?

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Through OptinMonster’s exit-intent popups, we have more than doubled our sales conversion rate. Best of all is the compound effect of using OptinMonster over a long period of time—more conversions mean more customers, which means more word of mouth.

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Mitch Smith

Managing Director, Shockbyte.com