How to Capture Phone Numbers with OptinMonster

OptinMonster makes it easy to capture your subscribers’ phone numbers in addition to their name and email address! Add a phone field to any campaign and seamlessly send it to any of OptinMonster’s native Email Service Provider integrations,

In this article, you’ll learn how to add a phone field to a campaign.

Add Phone Field

Follow the steps below to add a phone field to any OptinMonster campaign:

  1. Navigate to the Design View in the campaign builder, and click on the form element of the campaign.
  2. In the fields editor panel on the left, click on the plus sign next to “Phone” to add a phone field.
  3. You can click and drag the phone field to change the order of the fields on your form.
  4. Once you have added and ordered your fields, enabled, click the pencil icon next to “Phone” to open the field-specific settings.
  5. From there, you can edit the field’s placeholder text, width, and error message.
  6. When you’re finished, click Save.

Troubleshooting

Which campaign types and templates support the phone field?

All campaign types and templates support the phone field!

Can I reposition the phone field relative to other fields?

Yes, after adding the phone field, you can click and drag the fields in the menu to change their order.

Can I make the phone field optional?

No, all fields on a campaign using a native integration are required for the optin to submit. To create a form with optional or additional fields, see the documentation on our Custom HTML integration.