OptinMonster Documentation

Documentation, Reference Materials, and Tutorials for OptinMonster



How to Capture Phone Numbers with OptinMonster

How to Capture Phone Numbers with OptinMonster

OptinMonster makes it easy to capture your subscribers’ phone numbers in addition to their name and email address. Add a phone field to any campaign and seamlessly send it to any of OptinMonster’s native Email Service Provider integrations,

In this article, you’ll learn how to capture phone numbers with OptinMonster.

Add Phone Field

Follow the steps below to add a phone field to any OptinMonster campaign:

  1. From the Design view of the campaign builder, select the Fields block and select the Add New Field button from the left sidebar panel.
    Add a new field to your OptinMonster optin form.
  2. From the popup modal select the Phone field.
    Select the Phone field in OptinMonster.
  3. The left sidebar panel will provide you with options to configure the new Phone field:
    Phone field options in OptinMonster.
  4. Optional: Make the Phone field required or optional by toggling the Required? setting:
    Make the Phone field required.
  5. Optional: The Enable Phone Validation? option is disabled by default. When enabled, the user will only be able to submit the following characters: 0-9, (), -, +, .
    Phone field validation limits the field to accept only specific characters.
  6. Optional: You can reposition the Phone field by selecting the vertical three dots icon and dragging the field above or below other fields in the left sidebar panel.
    Reposition the Phone field.
  7. When you’re finished, Save the campaign.


Which campaign types and templates support the phone field?

All campaign types and templates support the phone field.

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OptinMonster has transformed our business. Before integrating their optins, our clients saw a 2% conversion rate from web traffic, which is slightly above the standard for their industry. With the integration of OptinMonster’s lightbox popup, exit-intent technology, split testing, and other tools, our client’s conversion rates soared by an unprecedented 500%. They attracted substantially more customers while spending less on digital advertising. Their success propelled them to the top of their markets, outperforming national chains and other medical spas with much bigger marketing budgets. Our client’s success in their market has distinguished us in our own. We are now one of the most sought-after marketing firms in the industry of aesthetic medicine. We know that the integration of OptinMonster, more than any other tool or marketing strategy, has supported this growth and achievement.

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Chris Zelig

Partner, Medstar Media

OptinMonster has been a game-changer for us. From driving donations to collecting new leads, there is nothing that this simple tool has failed to accomplish. Our lead collection rate has jumped by over 1,000%.

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Joe Lowe

Director of Digital Communications, American Bird Conservancy

Through OptinMonster’s exit-intent popups, we have more than doubled our sales conversion rate. Best of all is the compound effect of using OptinMonster over a long period of time—more conversions mean more customers, which means more word of mouth.

mitch smith, managing director, shockbyte

Mitch Smith

Managing Director, Shockbyte.com