How Campaign Cookies and the Global Cookie Work in OptinMonster

OptinMonster uses cookies to control how often your campaigns appear to visitors.

In this article, you’ll learn how campaign and global cookies work and how to set cookies for your campaigns.

Before You Start

Here are some things to know before you begin:

  • A cookie is a small file stored on your computer that provides information. OptinMonster uses cookies to determine when a campaign was shown to a visitor, closed, and successfully converted. Using that information we can then hide or show the campaign again at a later date.
  • Campaign cookies control the individual campaign you’re editing.
  • Global cookies control all campaigns on your site and can be used to override the campaign cookies.

Campaign Cookies

When you create a campaign in OptinMonster you can choose how often the campaign appears to visitors by configuring the campaign cookies.

To configure campaign cookies, follow these steps:

  1. In the campaign builder, navigate to the Display Settings.
    Navigate to the Display Settings in the campaign builder.
  2. In the side panel you’ll find two campaign cookie settings: has been closed and has been converted. The third cookie setting is specifically for use with MonsterChains.
    Campaign Cookie Options

Each of the campaign cookie settings will allow you to choose one of the following:

  • After x days
  • On their next visit to the site
  • Anytime the display rules are met

Global Cookies

Global cookies are specific to a registered site in your account and control all campaigns embedded on that site.

To configure global cookies, follow these steps:

  1. From the OptinMonster Dashboard, navigate to My Account through the user icon in the top-right corner of the page.
    Click on Account Name
  2. Next, select Sites from the sub-navigation.
    Choose Sites From Menu
  3. On the Sites screen, locate the site you want to configure global cookies for and select the Edit button.
    Choose Edit Button
  4. On the site edit screen, you’ll be able to configure the global cookies.
    Global Cookie Settings

The Global Interaction Cookie is set after any campaign on your site has been closed by the visitor. Once this cookie is set no campaigns will appear on your site for the visitor until the cookie expires.

The Global Success Cookie is set after any campaign is successfully converted. Once this cookie is set no campaigns will appear on your site for the visitor until the cookie expires.

To disable either cookie option, set the number of days to zero (0).

Example Configuration

The following is an example of how you can use the campaign and global cookie options together.

  • Campaign cookies: after 1 days
  • Global Success Cookie: 90 days.

In this setup, you give the visitor an opportunity to convert through the campaign once-a-day. After the visitor has converted they won’t see any campaigns again for 90 days.

FAQs

Are you showing the same campaign on a top-level domain and subdomain?

Check out our article on how to make campaign cookies persist across subdomains.

Where can I view all cookies set?

See our full Cookie List for details on how cookies are named and used.