OptinMonster Documentation

Documentation, Reference Materials, and Tutorials for OptinMonster



How to Target Visitors Based on Browser Cookies

How to Target Visitors Based on Browser Cookies

OptinMonster makes it easy to hide or show campaigns based on the cookies in your visitor’s browser.

In this article, you’ll learn how to use OptinMonster’s Display Rules to hide or show a campaign based on cookies.

Before you start, Cookie targeting is available with a Pro or higher subscription.

Configure Cookie Rule

When you create a campaign in OptinMonster you can configure it to be shown or hidden based on a visitor’s cookie.

To configure the cookie rule, follow these steps:

  1. Navigate to the Display Rules view in the campaign builder.
    Navigate to the Display Rules in the OptinMonster campaign builder.
  2. Next, when adding or editing a rule select Who (Personalization) from the left-hand list and select the Cookie Targeting option.
    Cookie targeting in OptinMonster.
  3. Configure the Key and Value operators and fields as you require.
    Configure the Cookie targeting rule in OptinMonster.
    The following match options are available:

    • Key only:
      • exists
      • does not exist
    • Value only:
      • empty
      • not empty
    • Key and Value:
      • exactly matches
      • does not exactly match
      • contains
      • does not contain
      • starts with
      • does not start with
      • ends with
      • does not end with
      • is empty
      • is anything (if the key or value is irrelevant choose this option)
      • matches the pattern
  4. When you’re finished, Save the campaign.


The cookie detection rule allows you to add real-time onsite retargeting campaigns.

For example, if you have an online store, your eCommerce software adds a cookie to every user who has purchased a product from you. When that customer returns to your website, you can use the cookie detection rule to show them a returning customer discount.

The best part is that cookie detection is happening in real-time. Meaning if a user just purchased Product A, you can immediately show them an upsell or special promotion for Product B.

Another use case would be for those who are using an advanced email marketing solution like Infusionsoft, ActiveCampaign, Pardot etc. to run a drip campaign. These solutions add subscriber-specific cookies to your users browser. You can use these to show personalized popups based on the stage the user is inside your marketing funnel.

If you’re serious about jumpstarting your website business growth, then get started with OptinMonster today!

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Cookies are little pieces of data in a web browser that is unique to each site. Each cookie contains only bits of text, nothing else. The text can be a user ID, session ID or any other text.

Cookies are very common, it’s normal to have hundreds or even thousands stored in your browser at any given moment.

For example, cookies help a website determine if you’ve logged into an account and keep you logged in while you continue browsing through the site. Clearing your cookies on that site would immediately log you out of your account.

All cookies have a key and a value: key=value. For example, a cookie could be: country=us

This question is best answered by your web developer, as it depends on your site’s structure, coding language, and your goals.

Here are a few articles to help you learn how to do this effectively:

How do I hide this campaign if the visitor has already seen one of my campaigns?

To hide or show a campaign based on the visitor seeing another specific campaign can be done using MonsterChains.

If you want to hide all campaigns on your site after the visitor has seen or subscribed to any of your campaigns, then you should configure global cookies.

Still stuck?

How can we help?

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OptinMonster has transformed our business. Before integrating their optins, our clients saw a 2% conversion rate from web traffic, which is slightly above the standard for their industry. With the integration of OptinMonster’s lightbox popup, exit-intent technology, split testing, and other tools, our client’s conversion rates soared by an unprecedented 500%. They attracted substantially more customers while spending less on digital advertising. Their success propelled them to the top of their markets, outperforming national chains and other medical spas with much bigger marketing budgets. Our client’s success in their market has distinguished us in our own. We are now one of the most sought-after marketing firms in the industry of aesthetic medicine. We know that the integration of OptinMonster, more than any other tool or marketing strategy, has supported this growth and achievement.

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Chris Zelig

Partner, Medstar Media

OptinMonster has been a game-changer for us. From driving donations to collecting new leads, there is nothing that this simple tool has failed to accomplish. Our lead collection rate has jumped by over 1,000%.

joe lowe american bird conservancy

Joe Lowe

Director of Digital Communications, American Bird Conservancy

Through OptinMonster’s exit-intent popups, we have more than doubled our sales conversion rate. Best of all is the compound effect of using OptinMonster over a long period of time—more conversions mean more customers, which means more word of mouth.

mitch smith, managing director, shockbyte

Mitch Smith

Managing Director, Shockbyte.com