Live Chat Best Practices: How to Streamline Customer Service

We’ve all been there before, sitting on the line with some company’s customer service department. We call, we wait, and we hear the same message over and over again: “Your call is very important to us. Please stay on the line.” An hour later and you’re still waiting to speak with someone while your dinner ... Continue Reading →

Best Time to Post on Social Media for the Highest Engagement

Are you getting less engagement and fewer conversions than you’d like from your social media posts? It might be as simple as posting at the wrong time for your followers. In this article, you’ll learn the best time to post on social media based on research from Oberlo, Hootsuite, Later and more. When you’re done, ... Continue Reading →

YouTube SEO: How to Rank Higher and Get More Views

You’ve finally decided to make the leap and start a YouTube channel. After hours of filming, editing, and releasing your work you wait patiently only to find… …you got nowhere. In the first month, your video had 9 views, 7 of which were just your mother showing her friends. You know the content is solid, ... Continue Reading →