Do you know what makes your customers happy? Even before they pay for a product, customers want a positive experience learning about it. And that’s why the onboarding experience is so important. In this article, we’ll share 7 user onboarding best practices that will easily boost customer success. What is User Onboarding? The term gets thrown …
Imagine logging onto your favorite eCommerce site and being greeted by a friendly message, welcoming you to the store. You begin browsing. You’re not entirely sure what you want, but Mother’s Day is coming up, and you’ve been trying to find that perfect give for your mom. After a few minutes of searching, another message …
When you think of conversions, do you only think of that moment when a visitor to your site becomes a paying customer? You’re not wrong, that is the ultimate conversion, but you’re missing out on a lot of great data by tracking only that single conversion as a measure of success. In this article, we’re going …
There are few things more frustrating to an eCommerce business owner than an abandoned cart. The customer browsed, read reviews, looked at several pictures, and put something in their cart, only to leave? What gives? Unfortunately, this happens a lot. Cart abandonment statistics show that more than 75% of shoppers abandon their carts, but that …
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