Do you know what makes your customers happy? Even before they pay for a product, customers want a positive experience learning about it. And that’s why the onboarding experience is so important. In this article, we’ll share 7 user onboarding best practices that will easily boost customer success. What is User Onboarding? The term gets thrown …
What Is Progressive Profiling? Progressive profiling is a method of collecting relevant information about your leads in small bits rather than asking for too much data all at once. Using this method, you might ask for just an email and the first name on the initial sign-up, then strategically request more data at intervals throughout …
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