OptinMonster Documentation

Documentation, Reference Materials, and Tutorials for OptinMonster



How to Upgrade Your Account

How to Upgrade Your Account

So, you’ve seen what OptinMonster can do, and you’re now ready to upgrade your account for even more of the goodness that you’ve come to know and love.  More features and flexibility are going to give you everything you need to continue skyrocketing your conversions.

In this article, you’ll learn how to upgrade your account.

Before You Start

Here are some things to know before you begin.

  • You can not downgrade your account without contacting support.
  • Your OptinMonster account upgrade will be pro-rated when you update your account.

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How to Upgrade your Account

To upgrade your OptinMonster subscription:

  1. Log into your OptinMonster account.
  2. On your main Dashboard page, click the Upgrade button.Click Upgrade
  3. Choose your preferred upgrade option for your account on the next page.  Upgrade Now
  4. Select the subscription you would like to upgrade to by clicking Upgrade Now. When you do that, you will get a confirmation box.Confirm Upgrade
  5. Click Confirm Upgrade.
You now have instant access to your new plans features and benefits!

If you have a question, click Contact Sales instead, and you can send our support team a message.

Contact Sales


Will my upgrade cost be pro-rated?

Yes, your upgrade cost is automatically pro-rated based on the plan you upgrade to and the amount of time remaining in term of your current subscription. The pro-rated amount is reflected on the checkout page when upgrading your plan.

If I upgrade from a Monthly to Yearly Plan, how much time will I have available on my Subscription?

You will have 1 year from the date of the account upgrade.

Example: If you are on a monthly account, which started on May 1, 2019, and you upgrade to an annual subscription on May 15, 2019, then you will have an active subscription for a whole year starting on May 15. The price you pay for the upgrade will be pro-rated for the 15 days you used in May.
Can I downgrade my subscription?

There is no way to downgrade from within your own account, however, our customer support team would be happy to assist. Please open a support ticket with details of how you’d like to adjust your account.

If you would like more information about downgrading, please contact support by clicking here.

Still stuck?

How can we help?

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OptinMonster has transformed our business. Before integrating their optins, our clients saw a 2% conversion rate from web traffic, which is slightly above the standard for their industry. With the integration of OptinMonster’s lightbox popup, exit-intent technology, split testing, and other tools, our client’s conversion rates soared by an unprecedented 500%. They attracted substantially more customers while spending less on digital advertising. Their success propelled them to the top of their markets, outperforming national chains and other medical spas with much bigger marketing budgets. Our client’s success in their market has distinguished us in our own. We are now one of the most sought-after marketing firms in the industry of aesthetic medicine. We know that the integration of OptinMonster, more than any other tool or marketing strategy, has supported this growth and achievement.

chris zelig medstar media

Chris Zelig

Partner, Medstar Media

OptinMonster has been a game-changer for us. From driving donations to collecting new leads, there is nothing that this simple tool has failed to accomplish. Our lead collection rate has jumped by over 1,000%.

joe lowe american bird conservancy

Joe Lowe

Director of Digital Communications, American Bird Conservancy

Through OptinMonster’s exit-intent popups, we have more than doubled our sales conversion rate. Best of all is the compound effect of using OptinMonster over a long period of time—more conversions mean more customers, which means more word of mouth.

mitch smith, managing director, shockbyte

Mitch Smith

Managing Director, Shockbyte.com