How to Upgrade Your Account

Once you get a taste of greatness, you want more. This is why we made the upgrade process easy. You can upgrade your OptinMonster account in a few easy steps, from a monthly subscription to a yearly subscription, or from a lower subscription level to a higher subscription level.


How to Upgrade your Account

To upgrade your OptinMonster subscription, first log into your OptinMonster account.

Next on your main Dashboard page, click the Upgrade button.

Click-Upgrade

The very next page will show you your optimal upgrade option, which will give you access to the greatest number of features.

Get-Started-with-Pro

If you scroll down, you will see the Upgrade Options available to you.

Click-Get-Started

Select the subscription you would like to upgrade to by clicking Get Started and complete the checkout process as prompted.

After completing the upgrade checkout process, you will have instant access to your upgrade benefits!


FAQs

Q: Will my Account be Pro-rated?

A: Yes, your account will be pro-rated according to the upgrade you complete — from monthly to yearly, from Plus to Pro, etc. It all depends on your current usage.


Q: If I upgrade from a Monthly to Yearly Plan, how much time will I have available on my Subscription?

A: You will have 1 year from the date of upgrade.

Example: If you are on a monthly account, which started on May 1, 2017, and you upgrade to an annual subscription on May 15, 2017, then you will have an active subscription for a whole year starting on May 15. The price you pay for the upgrade will be pro-rated for the 15 days you used in May.

Q: Can I downgrade my subscription?

A: No, you cannot downgrade to a lesser-featured subscription nor move from an annual subscription to a monthly subscription while your current subscription is still active.

If you would like more information about downgrading, please contact support by clicking here.

Q: Can I cancel my upgrade within 2 weeks of purchase, like when I first bought OptinMonster?

A: No. If you upgrade from Basic to Pro within the first 2 weeks of your initial basic purchase, then decide that even Pro doesn’t suit your needs, you can request a refund. However, if you have been a Plus customer for three weeks, then you decide to upgrade to Pro, you will not be eligible for a refund.


Any additional questions? Please contact our support team and we’d be delighted to assist!