OptinMonster Documentation

Documentation, Reference Materials, and Tutorials for OptinMonster



How to Activate Exit-Intent® in OptinMonster

How to Activate Exit-Intent® in OptinMonster

OptinMonster makes it easy to convert abandoning visitors on any device type using our powerful Exit-Intent technology. Show your campaign at the precise moment a visitor decides to leave your site.

In this article, you’ll learn how to activate Exit-Intent in OptinMonster.

Before you start, this feature is available with a Pro and higher subscription.

Exit-Intent cannot be used with Inline campaigns.

Exit-Intent is one of our most effective campaign triggers, easily increasing conversions by 2x or more.

Configure Exit-Intent

When you create a campaign in OptinMonster you can rapidly increase conversions by triggering it to appear using Exit-Intent.

To activate Exit-Intent, follow these steps:

  1. Navigate to the Display Rules view in the campaign builder.
    Navigate to the Display Rules in the OptinMonster campaign builder.
  2. Next, when adding or editing a rule select When (Triggers) from the left-hand list and select the Exit-Intent option.Exit-Intent rule in OptinMonster.
  3. Configure Exit-Intent to indicate which devices and the sensitivity you would like to use.Exit-Intent options.
  4. When you’re finished, Save the campaign.

How does Exit-Intent Work?

OptinMonster’s Exit-Intent Technology works by triggering a campaign when a visitor’s behavior indicate they intend to navigate away from your site. Those behaviors are different on mobile and desktop devices and are determined by the Sensitivity setting.


On desktop devices, exit-intent is triggered when a visitor’s mouse motions towards the browser bar, a clear indication they’re about to leave.

When your exit-intent display rule is targeted to desktop devices OR all devices, the Sensitivity for visitors on desktop devices correlates to a specific pixel value on the sides of the browser window. When the visitor is that many pixels away from exiting the browser window with their mouse, the campaign will be triggered to appear. The pixel value for each setting is as follows from the sides of the browser window:

  • Low: 1 pixel
  • Medium: 50 pixels
  • High: 150 pixels


Since there is no mouse to target on mobile devices, we look for other behaviors that indicate a visitor is about to leave: quickly scrolling up the page, and/or *clicking the back button.

When your exit-intent display rule is targeted to mobile devices or all devices, the Sensitivity for visitors on mobile devices determines which of those actions (or both) we look for. The default is Medium.

  • Low or Medium: triggers when the user scrolls up the page.
  • High: *attempts to trigger when the user clicks the back button OR scrolls up the page (whichever happens first).

*The attempt to trigger when the user clicks the back button is not guaranteed because some browsers may block this behavior.

If you’re serious about jumpstarting your website business growth, then get started with OptinMonster today!

Get Started With OptinMonster Today!

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OptinMonster has transformed our business. Before integrating their optins, our clients saw a 2% conversion rate from web traffic, which is slightly above the standard for their industry. With the integration of OptinMonster’s lightbox popup, exit-intent technology, split testing, and other tools, our client’s conversion rates soared by an unprecedented 500%. They attracted substantially more customers while spending less on digital advertising. Their success propelled them to the top of their markets, outperforming national chains and other medical spas with much bigger marketing budgets. Our client’s success in their market has distinguished us in our own. We are now one of the most sought-after marketing firms in the industry of aesthetic medicine. We know that the integration of OptinMonster, more than any other tool or marketing strategy, has supported this growth and achievement.

chris zelig medstar media

Chris Zelig

Partner, Medstar Media

OptinMonster has been a game-changer for us. From driving donations to collecting new leads, there is nothing that this simple tool has failed to accomplish. Our lead collection rate has jumped by over 1,000%.

joe lowe american bird conservancy

Joe Lowe

Director of Digital Communications, American Bird Conservancy

Through OptinMonster’s exit-intent popups, we have more than doubled our sales conversion rate. Best of all is the compound effect of using OptinMonster over a long period of time—more conversions mean more customers, which means more word of mouth.

mitch smith, managing director, shockbyte

Mitch Smith

Managing Director, Shockbyte.com