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How to Change your Credit Card Billing Information

How to Change your Credit Card Billing Information

It’s easy to update your billing information on your account to keep your subscription in good standing.

In this article, you’ll learn how to update your credit card details.

Important: If you subscribed using PayPal you will need to update your billing details from within your PayPal account. You will not have an option to update billing details in your OptinMonster account unless you subscribed using a credit card directly.

Update Billing

When you need to change your credit card info follow these steps:

  1. Once logged into your account select your name in the top right corner of the screen, then click on Billing.
  2. Next, select the green Update Credit Card button.
  3. Update all of your credit card information.
  4. When you’re finished, click Save Credit Card.

FAQs

Why don’t I see the Update Credit Card button?

If the Update Credit Card button is not available on the Billing screen it indicates your subscription was purchased using PayPal. You will need to update your billing details from within your PayPal account.

Can I switch from PayPal to Credit Card billing?

Yes, our support team can help with that process. Please note that once changed from PayPal to credit card billing it is not possible for us to return your account to PayPal billing due to the limitations PayPal imposes.

Can I remove all credit card details from my account instead of updating them?

All active accounts require a valid billing method.

To permanently delete all credit card details from an inactive account please reach out to our support team.

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OptinMonster has transformed our business. Before integrating their optins, our clients saw a 2% conversion rate from web traffic, which is slightly above the standard for their industry. With the integration of OptinMonster’s lightbox popup, exit-intent technology, split testing, and other tools, our client’s conversion rates soared by an unprecedented 500%. They attracted substantially more customers while spending less on digital advertising. Their success propelled them to the top of their markets, outperforming national chains and other medical spas with much bigger marketing budgets. Our client’s success in their market has distinguished us in our own. We are now one of the most sought-after marketing firms in the industry of aesthetic medicine. We know that the integration of OptinMonster, more than any other tool or marketing strategy, has supported this growth and achievement.

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Chris Zelig

Partner, Medstar Media

OptinMonster has been a game-changer for us. From driving donations to collecting new leads, there is nothing that this simple tool has failed to accomplish. Our lead collection rate has jumped by over 1,000%.

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Joe Lowe

Director of Digital Communications, American Bird Conservancy

Through OptinMonster’s exit-intent popups, we have more than doubled our sales conversion rate. Best of all is the compound effect of using OptinMonster over a long period of time—more conversions mean more customers, which means more word of mouth.

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Mitch Smith

Managing Director, Shockbyte.com