MailChimp allows you to automatically send a Welcome Email to all new leads. This makes it easy to provide relevant information to your new subscribers as soon as they sign-up.
In this article, you’ll learn how to enable or disable the Welcome Email in MailChimp.
Enable/Disable Welcome Email
To enable or disable the Welcome Email you’ll need to follow MailChimp’s official documentation.
Does this same method work to disable the Welcome Email if I’m using a Custom HTML integration?
Yes! This same guide works to disable the Welcome Email when using our Custom HTML integration option to send leads to your MailChimp account.
I haven’t disabled the Welcome Email for my MailChimp integration, but when testing my form I don’t receive a Welcome Email. Why?
When test-submitting your campaign be sure to use an email address not currently or previously associated with your MailChimp account for the most accurate results. MailChimp may treat account or previously-subscribed email addresses differently.
If you continue having issues, please contact MailChimp support directly for further assistance.