How to Disable the Welcome Email in MailChimp

MailChimp allows you to automatically send a Welcome Email to all new leads. This makes it easy to provide relevant information to your new subscribers as soon as they sign-up.

In this article, you’ll learn how to enable or disable the Welcome Email in MailChimp.

Enable/Disable Welcome Email

To enable or disable the Welcome Email you’ll need to follow MailChimp’s official documentation.

Troubleshooting

Does this same method work to disable the Welcome Email if I’m using a Custom HTML integration?

Yes! This same guide works to disable the Welcome Email when using our Custom HTML integration option to send leads to your MailChimp account.

I haven’t disabled the Welcome Email for my MailChimp integration, but when testing my form I don’t receive a Welcome Email. Why?

When test-submitting your campaign be sure to use an email address not currently or previously associated with your MailChimp account for the most accurate results. MailChimp may treat account or previously-subscribed email addresses differently.

If you continue having issues, please contact MailChimp support directly for further assistance.