Q: Does this same method work to disable the Welcome Email if I’m using a Custom HTML integration?
A: Yes! This same guide works to disable the Welcome Email when using our Custom HTML integration option.
Q: I haven’t disabled the Welcome Email for my MailChimp integration, but when testing my form I don’t receive a Welcome Email. Why?
A: There are typically two possible causes for this issue:
- When test-submitting your campaign be sure to use an email address not currently or previously associated with your MailChimp account for the most accurate results. MailChimp may treat account or previously-subscribed email addresses differently.
- Check that your campaign is using Double Opt-In. If you’ve disabled Double Opt-In you will need to setup an automation workflow in MailChimp that sends an email once someone subscribes to your list.