How to Disable the Welcome Email in Mailchimp

Mailchimp allows you to automatically send a Welcome Email to all new leads. This makes it easy to provide relevant information to your new subscribers as soon as they sign-up.

In this article, you’ll learn how to enable or disable the Welcome Email in Mailchimp.

Enable/Disable Welcome Email

To enable or disable the Welcome Email you’ll need to follow Mailchimp’s official documentation.


Does this same method work to disable the Welcome Email if I’m using a Custom HTML integration?

Yes! This same guide works to disable the Welcome Email when using our Custom HTML integration option to send leads to your Mailchimp account.

I haven’t disabled the Welcome Email for my Mailchimp integration, but when testing my form I don’t receive a Welcome Email. Why?

When test-submitting your campaign be sure to use an email address not currently or previously associated with your Mailchimp account for the most accurate results. Mailchimp may treat account or previously-subscribed email addresses differently.

If you continue having issues, please contact Mailchimp support directly for further assistance.