This guide will show you how you can cancel your subscription with OptinMonster.
- What Does “Cancel My Subscription” Mean?
- How to Cancel Your OptinMonster Subscription
What Does “Cancel My Subscription” Mean?
OptinMonster is a subscription based product. When you cancel your subscription you will be able to finish out your paid term, but your account will not auto-renew.
For example, let’s say you have a Monthly – Pro License and your purchased it on January 1, 2015. Come July 15, 2015, you decide you don’t need OptinMonster at the moment. If you cancel your subscription, then your auto-renewal stops. BUT you will still be able to use OptinMonster for the remainder of July.
This is true for annual licenses as well, except in those cases your term is a year.
Once your paid term expires you will no longer have access to your optins and they will not display on your website(s) until you purchase a new subscription.
How to Cancel Your OptinMonster Subscription
Canceling your OptinMonster subscription is quite easy. It is accomplished in just a few steps!
Step 1 – Select “Cancel Subscription” on Your Account Page
To cancel your OptinMonster subscription, first log into your OptinMonster account.
Then navigate to the My Account page.
From the My Account page, select the name of your Current Plan (the plan name will appear in blue color).
This will open the Billing Information page. On this page, scroll down and select the Cancel Subscription link.
Step 2 – Confirm the Cancellation
Next you will be taken to a page to confirm the cancellation of your subscription. Select the large Cancel Your Subscription button to finish the cancellation.
That’s it, your subscription has been successfully cancelled!
Q: If my subscription expires will all of my optins and data be deleted?
A: No! You can return to OptinMonster at any time and pick up where you left off with all of the optins you had previously created.
Q: Why don’t I see a ‘cancel subscription’ link on my Account Page?
A: There are a few reasons the ‘cancel subscription’ link may not be available. To confirm the status of your account please contact our support team and we’d be happy to personally assist in the matter!